TRUST & LEGAL
Your Safety
Safer visits start with clear agreements and respect for both sides.
For customers
Check the arriving person against the supplier’s agreed identity. Confirm relevant professional registration, references, scope and total costs. Avoid paying the full amount upfront. Arrange visits when another trusted person is available where practical.
For suppliers
Confirm the customer and service location before visiting. Share your visit plan with someone you trust, assess hazards before starting and decline unsafe or abusive work. Keep customer addresses and care information confidential.
Care and personal services
For nursing, physiotherapy, laser treatments and other regulated work, check the appropriate professional registration and scope of practice. Obtain informed consent and use suitable hygiene and protective measures. The platform is not an emergency medical service.
Chat and payments
Keep agreements recorded. Never disclose ID numbers, banking passwords, one-time codes or medical records in messages. Stop contact and report harassment or threats. Service payments are arranged directly; supplier subscription payments are separate.
Report wrongdoing or unsafe behaviour
security@go2door.comFor immediate danger, contact local emergency services. This mailbox is not an emergency response service.